Survey on Mental Health Care Access Open Through March 1

February 3, 2022

The Minnesota Health Leadership Council, a coalition of public and private employers and community organizations, including the MMA, dedicated to improving mental health care and outcomes, has partnered with NORC at the University of Chicago to create a survey to understand individuals’ experiences in accessing healthcare for mental health and substance use conditions. The MMA urges physicians to participate. 

Through March 1, adults can respond for themselves or on behalf of a family member, friend, or patient they know who has needed care for mental health or substance use conditions since January of 2019. The survey, which can be accessed in English and in Spanish via this link, takes approximately 15 minutes to complete. 

Survey topics include: 

• whether care was needed but not received and why 

• the impact of COVID-19 on conditions and access to care 

• the frequency with which respondents used out-of-network providers and why 

• the search times and wait times for in-network providers 

• insurance denial rates 

• perceptions of care facilitated by telehealth and phone applications.  

Survey responses are voluntary, confidential, and subject only to aggregate reporting. Survey findings will be public and used to help mental health care advocates identify issues, understand patient experiences, and enable stakeholder conversations regarding strategies to improve access to care.