AMA Report Shows Telehealth Remains Popular Years After Pandemic

December 4, 2025

A new AMA report shows that the use of telehealth in physician practices increased dramatically during the COVID-19 pandemic, and remains much more widely used than before.  

The percentage of physicians in practices that used telehealth increased from 25.1% in 2018 to 79% in 2020 and remained high, at 71.4%, in 2024. 

These findings came out of the AMA’s Physician Practice Benchmark Survey.  

The report also compares 2024 telehealth use among physicians in practices with different ownership structures and presents novel estimates on the reasons why physician practices are not using telehealth. It also compares the weekly use of telehealth across physician specialties. 

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