November-December 2019 | Volume 102 | Issue 6
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Table of Contents
ON THE COVER
Features
Quantifying quality
Does what’s measured improve patient care and outcomes?
BY ANDREW TELLIJOHN
Patient-satisfaction scores
Striking a balance between popularity and practice.
BY ANDY STEINER
Protecting physicians’ online reputation
How to recognize, respond and react to negative comments.
BY DEAN MCCONNELL, JD
Some of the top submissions from the Minnesota Medical Association's annual invitation.
CLINICAL and HEALTH AFFAIRS
Colophony (rosin) allergy: more than just Christmas trees
BY LINDSEY M. VOLLER, BA; REBECCA S. KIMYON, BS; AND ERIN M. WARSHAW, MD
EDITOR'S NOTE
Mind the gap: where quality measures fall down
Rather than viewing quality domains or individual measures independently, we need to see that they work in concert to contribute to a complete picture of quality for each patient.
BY ZEKE MCKINNEY, MD
Improving health for people with serious mental illness.
BY MICHAEL TRANGLE, MD; JERRY STORCK, PHD; PAULGOERING, MD; KAREN D. LLOYD, PHD, LP; MARCY
OTYPKA, RN; AND WILLIAM BURLESON
The MMA's report on policy, people and politics
2019 MMA Conference. Insulin legislation. Bounce Back Project resilience conference. Getting involved with MMA.
COMMENTARY
Physicians treated for mental illness
Requirement to disclose is discriminatory and dangerous.
BY JENNIFER ZICK, PHD, BRIANNA ENGELSON AND SAMEENA AHMED-BUEHLER
Physicians’ opinions on medical cannabis
Online focus groups show uncertainty and reluctance to certify patients.
BY JEREMIAH STOUT; JOEL PACYNA; JOHN WILKINSON, MD; J. MICHAEL BOSTWICK, MD; HALEN GAZELKA, MD; AND JON C. TILBURT, MD
ON CALL
Meet MMA physicians
Sarah Traxler, MD